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Continuous Quality Improvement-Manager | Central Office/HQ (Abuja)

The Institute of Human Virology (IHVN) is a leading and reputable non-governmental organization addressing infectious and non-infectious diseases such as HIV, tuberculosis, and cancer through the provision of prevention, diagnosis, treatment, capacity building, research, and care and support services. IHVN is in partnership with local and international organizations and the different tiers of the government of Nigeria at national, state and local levels. The Institute’s vision is to be a leader in providing quality health services, capacity building and research in West Africa and beyond.

IHVN, through funding from The Global Fund (GF), will be implementing the Grant Cycle 7 (GC7) grant, a combined TB &HIV effort pivotal to transforming TB and HIV programs. Under the leadership and coordination of the National AIDS and STDs Control Programme (NASCP), the National TB and Leprosy Control Programme (NTBLCP), and the National Agency for the Control of AIDS (NACA), this project will increase the identification of all forms of TB cases in the community and ensure prompt access to high-quality, patient-centred prevention and treatment through a Nationwide coverage of TB Public-Private Mix active TB case finding effort, and Community TB testing. The HIV component of the grant will focus on four states (Ebonyi, Anambra, Kwara, and Gombe) for end-to-end HIV comprehensive services, community PMTCT scale-up in all states, PrEP in the four GF-supported states and in other states where PEPFAR IPs will be operating, and support harm reduction program (specifically needles and syringes) in 12 states. Other focus areas include Health Systems Strengthening/Resilient and Sustainable Systems for Health (RSSH) and National level support activities.

To further uphold our commitment to providing excellent services in the sector, we are recruiting to fill the below-listed position:

PositionContinuous Quality Improvement-Manager
Employment TypeFull Time
LocationCentral Office/HQ (Abuja)
Scheduled Work TimeMonday – Friday (Flexibility, willing to travel and work weekends)
Reports ToProject Director
Operational ContactsTB Lead, HIV Lead, Program Management Team  

Opening Date: 1st  December 2023

Closing Date: 14th December 2023

Position Overview

The CQI Manager will enhance organizational efficiency and effectiveness by leading and implementing continuous quality improvement initiatives across various thematic areas.

Description and objectives:

Under the supervision of the Project Director, GF-GC7 Grant, the CQI manager will collaborate closely with Sub-Recipients, NASCP, and other relevant stakeholders to provide continuous quality improvement on TB and HIV interventions toward achieving the UNAIDS (95-95-95) targets and providing guidance for program implementation according to the National Treatment Guidelines and policies.

Key Responsibilities:

  1. Strategic Planning: Collaborate with senior leadership to align continuous improvement strategies with organizational goals and objectives, develop a clear vision for TB-HIV services, and communicate it to the team. Collaborate with stakeholders to develop and implement strategic plans for continuous quality improvement.
  1. Policy and Procedure Development: Ensure that standardized guidelines and procedures for TB-HIV services are developed and adhered to across all supported states.
  2. Quality Monitoring and Evaluation: Establish key performance indicators (KPIs) to measure the effectiveness of TB-HIV services and conduct regular audits to assess compliance with protocols and identify areas for improvement across all supported states.
  3. Data Management and Analysis: Oversee the collection of relevant data on TB-HIV services and utilize data analysis to identify trends, areas for improvement, and success stories.
  4. Process Analysis and Optimization: Conduct thorough analyses of existing processes, identifying areas for improvement and innovation. Implement changes to streamline workflows, reduce inefficiencies, and enhance operational performance.
  5. Quality Metrics and Reporting: Define key performance indicators (KPIs) and establish a robust system for monitoring and reporting on quality metrics. Regularly communicate findings to stakeholders and leadership, providing insights for decision-making.
  6. Conceptualize research topics and develop draft manuscript(s) mainly within the GC-7 grant. Liaise with the respective IHVN project leads and data analysts towards developing methods and result sections of proposed manuscript(s), respectively. Management of feedback comments on the draft manuscript(s) from co-authors and editorial reviewers towards developing the finalized submission-ready manuscript.
  7. Liaise with and provide technical assistance to project leads on project development and implementation towards improvement in the quality of data available for manuscript writing and research publications.
  8. Provide monthly, quarterly, and annual reports on scientific writing activities and accomplishments.
  9. Attend relevant technical meetings and update project colleagues on scientific writing activities and deliverables.
  10. Budget Management: Ensure that resources are allocated efficiently to support quality improvement initiatives and manage budgets responsibly, ensuring that allocated funds are used effectively.
  11. Team Leadership and Training: Lead a cross-functional team dedicated to continuous quality improvement. Provide guidance, training, and mentorship to team members, fostering a culture of learning and collaboration.
  12. Stakeholder Engagement: Engage with internal and external stakeholders to gather feedback, insights, and perspectives. Use this information to drive improvements and ensure alignment with stakeholder expectations.

Core Responsibilities:

  1. In-depth knowledge and practical experience with continuous improvement methodologies such as Six Sigma, Lean, or Total Quality Management (TQM).
  • Strong analytical skills to interpret data, identify trends, and draw meaningful conclusions.
  1. Ability to perform root cause analysis to identify the underlying issues causing quality challenges.
  2. Proven ability to lead and motivate cross-functional teams.
  3. Skill in implementing and managing change initiatives, including addressing resistance and fostering a positive culture of change.
  4. Strong critical thinking skills to assess situations, make informed decisions, and solve complex problems.
  5. Capacity for innovative thinking to propose and implement creative solutions.
  6. Willingness and ability to adapt to changing circumstances and learn new methodologies.
  7. Commitment to staying informed about the latest trends and best practices in quality improvement.

Education and Experience:

Master’s level/Postgraduate qualification in Public Health, with an MBA.

  • At least five years of experience working with HIV programs at various levels, planning and managing projects.
  • Proven expertise in continuous quality improvement, process optimization, and change management.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Excellent leadership and interpersonal skills, with a track record of successfully leading cross-functional teams.
  • Knowledge of industry best practices, standards, and regulations related to quality improvement.
  • Proven experience in abstract/manuscript writing, published abstracts and manuscripts would be beneficial.

Equal employment opportunity statement:

IHVN is an equal employment employer. We do not engage in practices that discriminate against any person employed or seeking employment based on religion, gender, national or ethnic origin, age, marital status, genetic information, or any other status or characteristic protected under applicable laws.

Mode of Application:

Please submit your application letter and detailed curriculum vitae as one Microsoft Word document with the position applied for and location well captured as the subject of the email to the Assistant Director, Human Resources, through this email address: [email protected].